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Floof Heaven

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Floof Heaven

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Returns Refurbs Refunds


  • Terms of returns: Can be returned before 30 days (1 month)
  • State of return: How it looked before it was shipped (exception of delicate clay or resin parts)
  • Reason for return: Damage from shipment, craftsmanship errors, parts need to be upgraded to fit personal preference better (must be discussed in detail)
  • Process for return: Email me with the subject of "return", "refurbishment" or "refund", and show me your receipt. After we discuss the return, ship your item back to my address. 
  • Process of refund: I will require a shipping number to verify a shipment back to my workplace to give you your money back (to weed out scammers). A full refund is guaranteed for everyone who is honest with me, if not you will not receive a refund, sorry.
  • Contact me: Jazefex45@gmail.com 

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